“An incredibly helpful training tool - full of high-quality content in a format clear and to the point. You are fabulously engaging, easy to watch and you really do captivate an audience and maintain attention. You come across as an expert and what you say, you say with conviction and enthusiasm. Using the fruit tree example, I do think this course as well as of relevance to individuals is relevant to hotshot fast-track graduates in professional organisations, if not as part of a general induction then as part of a management development training programme as they are elevated / promoted to manager. It has merit in being marketed under license as well as to individuals. The action points are so very helpful. Not many courses actually tell you what to do - this one does. There are so many practical tips that people can immediately go away and put into practice. And I mean so many fabulous pointers. You provide incredibly valuable 'turns of phrase' to help people approach others. People often don't know what to say and are often clumsy with words or how they phrase things. The course is brilliant. Must say a massive massive well done, a tremendous (and an extortionate) amount of work ... It would be so helpful to a wide range of client groups. You absolutely know your stuff: competent, authoritative and captivating to watch on screen. I enjoyed thinking about this.. and I don't work. I'm sure those out in the world of work would be highly receptive to it. ”